Order & Exchange Policy

Before you order

Please review the model, color, and size carefully before confirming your order. All photos are real, but slight color differences may occur due to lighting or screen settings. If you need help choosing the right size, we’re happy to help.

On delivery

Please inspect the item carefully while the courier is present. If there is a clear manufacturing defect, refuse the package and contact us, and the item will be replaced free of charge.

Defects found later

If a manufacturing defect appears that was not noticed during inspection, please contact us within 24 hours of receiving your order and send clear photos of the defect. The item will be replaced with shipping fees applied.

Exchanges & returns

Exchanges or returns due to a change of mind, choosing a different model or color, or selecting an unsuitable size are not available, as every order is specially prepared for you.

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